When having problems with a purchase on AliExpress, you can open a dispute on the platform, but the response is not always satisfactory. If that’s the case for you, it’s important to know how to dispute the outcome of a dispute on the platform.
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Pay attention to the deadline: the dispute must be filed within seven days of the response to the dispute you opened. After the period, the platform directs you to contact customer support.
How to dispute the outcome of a dispute on AliExpress
You can file an outcome dispute via the website in your browser or via the mobile app; check out.