AliExpress is a reliable shopping site, but it is not immune to problems. If you need help with an issue, knowing how to contact the site’s help center is essential.
- Is AliExpress reliable? understand how it works
- How to buy on AliExpress
Unlike other stores, AliExpress does not have a phone number or email address. The only way is through the virtual attendant called “Eva” and you can chat with her through the mobile app or website.
How to contact AliExpress
Before starting a chat, it is recommended to check the topics available in the “User Service” section. Several issues are addressed by the section and may help resolve your issue. If you didn’t find the answer you were looking for, you’ll learn below how to use AliExpress customer service.